Build a Business, Not a Job

The Real Reason Business Partnerships Fail–and How to Save Yours

I met Jake (name changed to protect the innocent) at one of our business workshops recently. He had been in business for almost ten years now, and was looking to scale his business and gain more independence. When I asked him about his business, his eyes lit up with excitement as he talked about his […]

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Effective Communication – What Does It Really Mean And How Can You Improve Yours

Almost every job description for a manager includes some variation of “must be an effective communicator” as part of the requirements. Problem with this is that if you poll (as I often do in my workshops) what people define as “Effective Communication” you will get a lot of different definitions. And that’s where the problem […]

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The Real Reason Customers Won’t Buy From You (and How to Convince Them)

Last week, I took my son to the orthodontist. While he has had countless cleanings over the years, he was experiencing quite a bit of anxiety over the unknown of a trip to the orthodontist. Would he need braces? Would they want to put them on right away? How long would he have to wear […]

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6 Questions You Must Ask Yourself Before Any Big Business Decision

As a business coach, I have helped thousands of business owners make major business decisions. We have worked through major key hires, acquisitions, exit strategies, large equipment purchases and everything in between. And for many business owners, making a big business decision can be paralyzing. It’s not uncommon to get caught up in the details […]

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A Simple Way To Teach Your Team To Make Better Decisions

Systemizing If you’ve followed any of my articles in the past, you’ve noticed that I talk a lot about systemizing businesses. When done properly, a master system of controls can make scaling your business not only possible but much easier to achieve. Having a set of systems in place will allow you to grow an […]

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Forget the Cookie Basket. Here’s What Entrepreneurs Really Want for Christmas

As a business coach for over 25 years, I have noticed that our client base grows exponentially during the holiday season- and for good reason. More and more business owners seek out the help of business coaches during the winter months as they reflect and recap on the past years successes and failures. It is […]

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3 Practical Tips to Land Your Dream Client

As a business coach for over 25 years, I have worked with thousands of businesses teaching them how to scale and create owner-independent companies. While there are many components to a successful business like good business systems and a positive company culture, having a good solid customer base ranks at the top of the list.  […]

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Take Charge of Your Growth With This 1 Trick

As a business owner, you have thousands of ideas running around your head at any given time. You may want to tweak some product packaging, try a new marketing concept, streamline your supply chain, hire a new assistant–and the list goes on and on. It can be overwhelming, and often leads to decision overload, which […]

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How to Quiet the Anxious Voice in Your Head and Enjoy Running Your Business

Stress and anxiety are a way of life for most business owners. You have staff, customers and vendors all relying on you to be successful and grow your business.  And that little voice in your head will remind you that at every turn. If you find yourself struggling to turn that voice off and get […]

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Want to Keep Your Best Employees? Offer Them This 1 Thing (It’s Not Money)

Keeping your key team members is critical to your success. But do you really know what motivates them? Here are my top 12 things that you must focus on to keep your employees happy.  What’s interesting is that 11 of the 12 aren’t based on money or “compensation”. Of course you need to pay fairly, […]

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The 5 Most Important Negotiation Skills

Intimidated by negotiations? Focus on these five simple negotiation skills first and get much better. Think of all the times in your business week you negotiate: with new hires and existing employees; with sales prospects and long-term clients; with vendors and suppliers. If you’re a business owner or leader, you need to know how to […]

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4 Secrets to Get Your Team to Do More, Better, and Faster

Are your systems as powerful as they can be? Does your staff appreciate their value? Is system-building eating up your time? These 4 advanced tactics will change all that. Over the past twenty-five years, my company, Maui Mastermind, has been coaching business owners on how they can build businesses instead of jobs. At the core […]

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3 Often Overlooked Ways to Quickly Boost Your Profit Margin

One advantage of working with hundreds of business coaching clients is that we get to see which “levers” in a business are the easiest to quickly impact profitability. Here are my three favorite “profit levers” for you to adjust to increase your company’s operating profit margin. One: Raise Your Prices I know you may be […]

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A Little-Known Secret to Be a Much More Effective Leader

Earlier today I was leading a web cam round table with a dozen of our top one-on-one business coaching clients. The subject was leadership. During a portion of this round table the participants were sharing how they were personally using a simple delegation technique we had taught them called the “Capability Spectrum”. Imagine a scale from […]

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7 Cold Calling Secrets to Quickly Generate More Business

Cold calling just may be the most commonly overlooked powerhouse for you to grow your business. Here are 7 cold calling secrets to help you do it the right way and generate rapid, stable sales you would otherwise miss out on. If there were any one sales generating activity that applies to a large cross […]

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The Most Overlooked Hiring Strategy to Find Great Talent

Let’s start with the plain truth – it’s hard to find great talent. And every hire is a gamble of tens of thousands of dollars or more which you lay on the line hoping that the person you hire lives up to even most of your hopes from the selection process. I was recently giving […]

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The One Sales Process Step that Most Sales People Miss

Here is the hidden sales process step that most sales people miss, many times costing them the sale when their buyer gets cold feet. You’ve likely had this experience. You just closed the deal. You and your team are sharing hi-fives around the office. You’re mentally counting your profit on the deal and the thrill […]

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The Power of a Rolling 120-Day Cash Flow Forecast

Here’s a simple method to regain control of your cash flow (and why your P&L “profit” is often a misleading indicator of your cash position). I was giving a keynote address to a group of medical practice business owners when one of the people in the room came up to me after and shared about […]

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6 Simple Steps to Build an Effective Marketing Funnel

Here is a simple game plan to create a marketing funnel that works. I was talking with a business coaching client who runs a $10 million a year professional service firm. He shared with me that it had taken him several monthly to build out his core marketing funnel for a new service he started […]

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4 Simple Ways to Increase the Sales of Your Professional Services Firm

Here are 4 simple ways to quickly increase your sales revenue perfect for any professional services firm. “David,” my client asked, “How do we increase of volume? We’ve been struggling ever since we lost that one big account.” This is such a common situation for a professional services firm to deal with – a painful […]

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