When it comes to company culture, many business owners aren’t sure where to begin. They know it’s important and that it can help them grow and develop their team, but that’s where the knowledge runs out. Should you create a company handbook? Should you send out memos outlining desired behaviors? Should you start rewarding those that model behaviors and actions […]
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I was recently talking with a business coaching client who had just lost a major account. After doing a little more digging, it was discovered that one of his account representatives, Casey, knew it was coming months before the client officially put in their notice to terminate. Naturally, the owner thought that letting Casey go was […]
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When it comes to company culture, many business owners, particularly ones that haven’t been in business for very long, will dismiss it as a big company issue. You might hear terms like “we are all family here,” as if to dismiss the idea that your company and those that you employ have an unspoken hand […]
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As a business coach for over 25 years, I can attest to the power of a good business peer group. There is nothing better than sitting down with a bunch of your peers and going over your pain points, brainstorming your next big project, or simply learning from others about what has and hasn’t worked for their businesses. You […]
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The majority of business owners I talk to are tired. They are working 60, 70, even 80 hours a week and still feel like they aren’t making any progress in their business. Their friends and family barely see them and they wonder how long they can keep this up before they reach critical burnout. Now imagine having […]
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As a business coach, I talk to thousands of business owners each year who are looking for guidance on how to shape their company culture for growth and independence. They understand the importance of company culture, but often struggle to shape it in a way that benefits both their company as a whole and their team members. So, today I […]
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Creating a company culture that propels your business forward is one of the most worthwhile tasks a business owner can do. If done correctly, your employees will know how to handle tough situations with ease, without you having to micromanage them every step of the way. So today, I wanted to address one of the easiest […]
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A few days ago I took my kids to the local public library. As I sat there in an uncomfortably small chair waiting for my oldest son to pick out another ninja book, I happened to overhear a father and a son at the table next to me. The boy, no more than eleven or […]
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As a business coach, I often get the opportunity to coach not only the CEO but also some of their key employees. This strategy is very effective for a number of reasons, and it often allows a clients business to create better results in less time. One of our new clients came to us struggling […]
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Over twenty years now I’ve been coaching business owners on the value of building a systems driven company. But what about those situations that your staff finds themselves in for which there isn’t a clear system to lay out how best to handle it? This is where your company culture comes in. Your company culture […]
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Following up on my earlier article on five concrete steps to begin to create your company culture, here are seven simple ways to reinforce and build the company culture you want. 1. Get clear on your goals and priorities. Your company culture needs to absorb what you consider most important – your company’s priorities and […]
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I’ve been starting and scaling companies for 20 years now. And over that time I’ve coached hundreds of entrepreneurs to successfully scale their companies too. I believe strongly in well-designed processes and replicable business systems. But what happens when someone on your team faces a novel situation that just isn’t “covered” in the systems that […]
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Finally a simple, no-nonsense, concrete template to build the culture you want and reduce your company’s reliance on you.
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What if there was a magic concept that you could employ that would powerfully align your goals, priorities, actions, and company culture? In other words, your company would invest its best resources in alignment with its top goals. And each of your team would act daily in accordance with these priorities, letting these priorities and […]
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You’ve heard all the talk about the need to systematize things in your business, but how do you get your team to buy in? Here’s how you make systems part of your company culture.
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Company culture helps your team successfully handle novel situations. Here are 6 tips to more effectively build your company’s culture.
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What Is Company Culture? We had a great one day workshop on Saturday to celebrate the launch of our new book SCALE: 7 Proven Principles to Grow Your Business and Get Your Life Back. This weekend we’re hosting our advanced workshop: The Leadership and Management Short Course for our Business Coaching Clients. That’s why today […]
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