Build a Business, Not a Job

Category: Human Resources

Your Feedback Isn’t Working. Try These 3 Strategies to Boost Your Team’s Morale and Performance

As a business coach of over 25 years, I have helped thousands of company owners guide their key employees to greatness. We coach them on good hiring practices, how to overcome worry and procrastination, and the best way to get feedback from their team. But one of the most important skills we teach our clients […]

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This Common Feedback Technique Is Hurting Your Best Employees. Here’s What to Do Instead

Over the past decade of business coaching, I have helped thousands of business owners grow and develop their key employees. A task, which isn’t always an easy feat. Most managers and business owners tend to point out flaws and places for improvement when coaching their direct hires. They feel that such an approach will help […]

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3 Foolproof Ways to Make Your Remote Team More Productive

Hiring remote workers has a lot of advantages: increased productivity, decreased staffing costs and better communication. But there are some pitfalls to having a scattered workforce. If you are struggling with your remote staff try these 3 remote workforce tips to make your team even more productive. Tip #1:  Make Sure Your Expectations Are Clear, So […]

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How to Cure Your Employees’ Fear, Doubt, and Procrastination

Being a great boss is one of the most difficult parts of being a business owner. You have a brilliant idea, the vision to scale and the know-how to make it all happen. You put together a rock star team, and you are working towards building a solid foundation for your business. And then the […]

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Why Emotional Appeals Are the Best Marketing Strategy (and How to Use Them to Grow Your Business)

When it comes to marketing, having a solid emotional appeal to your brand is critical to your success. But what exactly is an “emotional appeal”, David?Your brand is simply the emotional associations and gut level “sense” of how your company, product, or service is intuitively perceived by your market.The easiest way to make branding real is to […]

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6 Ways to Avoid Being ‘Ghosted’ By a New Hire

Employers have had it good for way too long. Back in the old days, you would put together a written outline of the ideal candidate, compose the perfect job post and then wait for the resumes to roll in. You would then schedule interviews and make your selection based on your selected criteria. Then you […]

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Doing This Tiny, Simple Thing Will Improve Engagement, Retention, and Company Performance

Does your company retain talent? Do your employees love and adore their jobs? If not, all you need to do is this one little thing.Over the last twenty-five years, I’ve known and coached thousands of business owners. And if I were to make one categorical observation about us as a group – about the way […]

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The 8 Secrets to Train Your Team to “Own” Their Jobs

Do you feel like your staff comes to you to solve problems and put out fires they should be able to handle themselves? Here are 8 simple steps to train your employees to actually “own” their own job and free up your time… (Which of these principles of effective leadership are you ignoring?)Wouldn’t it be nice […]

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4 Types of Personal Assistants (2 of Which You Need To Avoid)

Tired of doing your assistant’s job for them? You should take a moment to think about the four kinds of personal assistants and which one is right for you. (Hint: You need to avoid two of them!)Are you hiring personal assistants who save you time or who cost you time?Recently, I invited thirty-five of my […]

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4 Secrets to Get Your Team to Do More, Better, and Faster

Are your systems as powerful as they can be? Does your staff appreciate their value? Is system-building eating up your time? These 4 advanced tactics will change all that.Over the past twenty-five years, my company, Maui Mastermind, has been coaching business owners on how they can build businesses instead of jobs. At the core of […]

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Why You Should Get Your Direct Reports to Do the Heavy Lifting and Manage Themselves (and 3 Tips to Make that Happen)

Here are three simple yet incredibly effective secrets to flip the table on your direct reports and get them to manage themselves!The whole point of hiring staff is that they’re supposed to be free up your time. But what happens when you end up spending the same amount of time or more managing the staff […]

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Business Coaching Secrets to Groom Your Key Employees to Perform at Their Best

Employee coaching is critical so you can start scaling your business and taking initiative. Here are five simple steps to get that and more…How do you best develop the talent of your current team? How do you groom a direct report to take on new responsibilities? How do you grow your employees so that they […]

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Use This Little-Known Delegation Trick to Get Stuff Done the Right Way

I’ve been coaching business owners for more than twenty years, helping business owners grow their companies and at the same time, reducing their companies’ reliance on them. When it comes to scaling their businesses, one of the biggest challenges that I see business leaders struggle with is delegation techniques.When you’re delegating, it’s often hard to […]

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How to Know In Advance If You’re About to Make a Bad Hire

Tired of turnover and bad hires? Here’s a simple 4-step system to know in advance if you’re about to make a terrible mistake (and how to make a much better hiring selection).

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3 Things Silicon Valley Can Learn from Smaller Companies

With Uber and Google’s workplace diversity issues sparking headlines across the country this year, I wanted to share three things that will make a difference. To be clear, none of these things are quick fixes. All three of these ideas are designed to help create a company culture that is diverse and empowered. This can […]

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The Most Overlooked Hiring Strategy to Find Great Talent

Let’s start with the plain truth – it’s hard to find great talent. And every hire is a gamble of tens of thousands of dollars or more which you lay on the line hoping that the person you hire lives up to even most of your hopes from the selection process.I was recently giving a […]

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10 Techniques to Combat Customer Attrition

Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.

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The Real Secret to Unshakable Time Discipline

I have a confession to make: I am a chocolate addict. If chocolate is in my house then at 9 or 10pm I’m going to break down and binge on it. So how do I keep myself from doing that? Not from willpower, but rather by keeping chocolate out of my house. In other words, by controlling my environment so that it supports the behaviors I want to live by.

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The Single Biggest Recruiting Mistake (and How to Turn Your Job Ad Into a Powerful Magnet to Attract Your Ideal Candidate)

Do you have an open position that you just can’t seem to fill? Having an open position for longer then 30 days has turned out to be a real hot spot for our business coaching clients – recruiting more effectively to find the right people for your open seats on the bus.In fact, I was […]

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6 Tips to help Your New Employee Help You Both Stay Productive

You know you need help to get even a fraction of your to do list done, but unless you have deep experience on how to best leverage the admin help you have in the office, often it feels like more work to get someone else to take things off your to do list and do […]

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