Build a Business, Not a Job

Category: Operations

4 Types of Personal Assistants (2 of Which You Need To Avoid)

Tired of doing your assistant’s job for them? You should take a moment to think about the four kinds of personal assistants and which one is right for you. (Hint: You need to avoid two of them!)Are you hiring personal assistants who save you time or who cost you time?Recently, I invited thirty-five of my […]

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4 Secrets to Get Your Team to Do More, Better, and Faster

Are your systems as powerful as they can be? Does your staff appreciate their value? Is system-building eating up your time? These 4 advanced tactics will change all that.Over the past twenty-five years, my company, Maui Mastermind, has been coaching business owners on how they can build businesses instead of jobs. At the core of […]

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New Study Shows You’re Wasting 21.8 hours a Week

Which of these time thieves is stealing 21.8 hours a week of your working day?In early 2017, my business coaching firm launched a comprehensive study on time management. We interviewed and surveyed small business owners and their key executives in order to learn how they spend their time and, particularly, where their time gets wasted.We […]

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3 Ridiculously Easy Negotiation Questions to Stop Overpaying Your Vendors and Suppliers

You already spend thousands with suppliers and vendors every month. Why not learn how to get the best pricing with these negotiation secrets?These three ridiculously easy questions will save you 5 to 15 percent or more on every purchase or contract.

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3 Things Silicon Valley Can Learn from Smaller Companies

With Uber and Google’s workplace diversity issues sparking headlines across the country this year, I wanted to share three things that will make a difference. To be clear, none of these things are quick fixes. All three of these ideas are designed to help create a company culture that is diverse and empowered. This can […]

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6 Tips to Make Your Company More Scalable

The bottom line is that you need to think about scaling as you run and operate your business. In many ways, you build a scalable company through the cumulative impact of hundreds of small decisions through time.

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Conducting a Sweet Spot Analysis™ to Find the Best Leverage Point to Grow Your Business

Here is that tool – I call it the Sweet Spot Analysis™ Tool. We developed this tool to help our business coaching clients have a simple way to determine the very best ideas that they could implement each quarter to grow their businesses in the face of too much to do and not enough time in which to get it all done.

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10 Techniques to Combat Customer Attrition

Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.

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Business Coaching Systems: 6 Steps to Redesign Your Core Systems

Business Coaching Systems: 6 Steps to Redesign Your Core SystemsIn a few weeks I’m going to be speaking at a one-day conference on scaling a medical practice in Tampa. As I was preparing for this event I started writing out my best suggestions to help a medical business refine and strengthen its core systems. What […]

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It’s Not About the Money! 15 Non Financial Ways to Engage Your Team

Tired to trying to get your team to engage? Try these 15 non financial ways to engage your team.The statistics are depressing:• A January 2016 Gallup daily tracking survey showed that only 32% of workers are engaged.• Only 49% of employees would recommend their current employer to a friend! (Glassdoor Data Labs, December 2015.)• A […]

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A Simple Strategy to Immediately Increase Profitability by 12% or More

Johnathon, one of our business coaching clients, ran a successful professional services firm with just under $4 million a year in revenue. In his niche the firm had a strong reputation.When I questioned him about his pricing strategy he shared that he billed hourly for his professional staff. A deeper dive found that his firm […]

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30 Simple Ways to Increase Your Profits

When you give lots of keynotes or public talks to business owner and entrepreneurial groups like I do you get hit with the same questions over and over.One of the most common questions I get is, “How do I increase my profitability?”It’s a great question. Here in one list are 30 simple strategies to increase […]

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The 4 Top Leverage Points to Scale a Manufacturing Company

Over the past 20 years of coaching business owners I’ve enjoyed a number of business coaching clients who ran small and mid-sized manufacturing businesses. Here is my take on the four main leverage points to scale a manufacturing business.My thinking on this was deeply influence by my friend and co-author of, Build a Business, Not […]

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Four Simple Ways to Help Your Employees Feel Employee Success

One your key jobs as a leader in your company is to help your team feel employee success, especially your direct reports, feel the progress they are making.All too often business leaders focus on all that’s left to be done, glossing over the very real victories and successes that their team has accomplished. This kills […]

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The 6 Most Costly Mistakes to Avoid When Selling a Company

Over the past twenty years I’ve sold multiple companies and helped my business coaching clients sell many more. Here are the six most costly mistakes that I’ve seen entrepreneurs (including myself!) make when selling a company.Mistake #1: Celebrating the sale before it has closed. You need to make sure you run your business well through […]

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How to Pinpoint the Real Cause of Your Cash Flow Challenge

Over the past twenty years I’ve coached thousands of companies in dozens of industries. One of the most common reasons someone reaches out to my company, Maui Mastermind, to help them scale their business is a painful cash flow challenge. Here is the diagnostic process we’ve refined over the years to help pinpoint the precise […]

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What’s Your Best Leverage Point for Growth?

Brian ran a successful manufacturing business selling consumer products in a specific sporting niche. They had reached sales of just over $15 million per year and wanted to increase sales and profitability. So where should they look for business growth? Focus on new markets? Improve their production efficiencies? Here is a simple tool that they […]

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What’s Your Biggest Time Waster at Work (And How to Increase Productivity)

What is your biggest productivity killer at work? Is it: A. Phone calls?B. Meetings?C. Email?D. Staff interruptions?If you are anything like the 353 U.S. business owners my company Maui Mastermind surveyed you’re likely answer is “email” (57%), followed by either “phone calls” or “staff interruptions” (tied at 17% each). Regardless of which of these four […]

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Strategic Planning: 4 tips and 37 Questions to Start Your Year Off Right

I was talking with Jim, owner of a $50 million per year boutique private equity company that we coach about the coming year. As we clarified the most important initiatives and goals for his company this year what became clear to me was that every company needed to go through this same clarifying and focusing […]

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