When I first met Daniel he was at a crossroads in his business. By many accounts he was successful. He had a consulting firm in North Carolina and had recently acquired two firms in California. When he reached out to me for business coaching, he was struggling to put the pieces together. He was working […]
Three years ago, my company was hosting an awards dinner for our business coaching clients. There at the banquet were the CEOs and owners of over a hundred companies from around the world. One of the final awards we gave that evening was to a quiet woman named Tina, who along with her husband, Matthew, […]
When most people think about setting up systems and controls for their business, they think of a traditional employee handbook or manual. A central place to keep all the companies processes and procedures. You sit down and think about all the repetitive processes and write out the steps needed to complete each job to satisfaction. […]
To a new business owner the words “Exit Strategy” are akin to “quitting.” The majority of new small to medium business owners are so wrapped up in the passionate phase of growing and scaling their businesses, getting out doesn’t even cross their mind. They have a romantic notion that they will still be actively working […]
As a business coach, I often get the opportunity to coach not only the CEO but also some of their key employees. This strategy is very effective for a number of reasons, and it often allows a clients business to create better results in less time. One of our new clients came to us struggling […]
In a recent article I addressed 3 reasons why you work more than you think you do. So today, I wanted to give you two more reasons why you haven’t been able to cut your hours. “All I do is work. Even when I’m with my family I’m still responding to emails and texts for […]
I have heard it more times than I can count… “I’m overwhelmed and don’t know where to start. So much of my day is spent putting out fires and reacting to customer demands. The only way I can get my key projects done is to come into the office earlier and stay later, and work […]
Do you wish there was a way to supercharge your staff and help them achieve their full potential? Do you wonder if you are doing your best to support their efforts and put their best foot forward? Over the last 25 years, I have helped thousands of business owners just like you become great leaders. […]
Do you suffer from BADD (Business Attention Deficit Disorder)? BADD (Business Attention Deficit Disorder) affects millions of business owners each and every year. Symptoms include: excitability, difficulty focusing, lack of systems and controls, inability to delegate tasks, lack of restraint, or persistent repetition of actions with no progress. This common ailment has been known […]
Employers have had it good for way too long. Back in the old days, you would put together a written outline of the ideal candidate, compose the perfect job post and then wait for the resumes to roll in. You would then schedule interviews and make your selection based on your selected criteria. Then you […]
Think that you have what it takes to be a good leader? Try teaching a 10 year old how to make macaroni and cheese from scratch. This one activity will give you insight into your own leadership skills (and weaknesses) and help you build a stronger, more profitable business. No One Is Born A Chef My son was eager […]
There are three levels of building a company. Level One: A “Start-Up” Business. You’ve got no real control yet, nor freedom. Level Two: An “Owner Reliant” Business. You’re a full-time business owner whose business is working – as long as you do. Now you have control, but with that control comes long hours and the […]
Tired of doing your assistant’s job for them? You should take a moment to think about the four kinds of personal assistants and which one is right for you. (Hint: You need to avoid two of them!) Are you hiring personal assistants who save you time or who cost you time? Recently, I invited thirty-five […]
Are your systems as powerful as they can be? Does your staff appreciate their value? Is system-building eating up your time? These 4 advanced tactics will change all that. Over the past twenty-five years, my company, Maui Mastermind, has been coaching business owners on how they can build businesses instead of jobs. At the core […]
Which of these time thieves is stealing 21.8 hours a week of your working day? In early 2017, my business coaching firm launched a comprehensive study on time management. We interviewed and surveyed small business owners and their key executives in order to learn how they spend their time and, particularly, where their time gets […]
With Uber and Google’s workplace diversity issues sparking headlines across the country this year, I wanted to share three things that will make a difference. To be clear, none of these things are quick fixes. All three of these ideas are designed to help create a company culture that is diverse and empowered. This can […]
The bottom line is that you need to think about scaling as you run and operate your business. In many ways, you build a scalable company through the cumulative impact of hundreds of small decisions through time.
Here is that tool – I call it the Sweet Spot Analysis™ Tool. We developed this tool to help our business coaching clients have a simple way to determine the very best ideas that they could implement each quarter to grow their businesses in the face of too much to do and not enough time in which to get it all done.
Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.