Build a Business, Not a Job

Category: Operations

How One CEO Grew Her Business by 300% While Caring For A Sick Family Member

Three years ago,  my company was hosting an awards dinner for our business coaching clients. There at the banquet were the CEOs and owners of over a hundred companies from around the world. One of the final awards we gave that evening was to a quiet woman named Tina, who along with her husband, Matthew, […]

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Nobody Reads Your Employee Handbook. Here’s How to Create Internal Systems That Actually Get Used

When most people think about setting up systems and controls for their business, they think of a traditional employee handbook or manual. A central place to keep all the companies processes and procedures. You sit down and think about all the repetitive processes and write out the steps needed to complete each job to satisfaction. […]

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Why You Need an Exit Strategy, Even If You Plan on Owning Your Business Forever

To a new business owner the words “Exit Strategy” are akin to “quitting.”The majority of new small to medium business owners are so wrapped up in the passionate phase of growing and scaling their businesses, getting out doesn’t even cross their mind.They have a romantic notion that they will still be actively working in their […]

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6 Simple Things You Can Do This Week to Fix Your Company Culture

As a business coach, I often get the opportunity to coach not only the CEO but also some of their key employees. This strategy is very effective for a number of reasons, and it often allows a clients business to create better results in less time. One of our new clients came to us struggling with […]

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Why The 40 Hour Work Week Is A Complete And Utter Lie (Part 2)

In a recent article I addressed 3 reasons why you work more than you think you do. So today, I wanted to give you two more reasons why you haven’t been able to cut your hours. “All I do is work.Even when I’m with my family I’m still responding to emails and texts for work.  The […]

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Don’t Let This Huge Misconception About Time Management Sap Your Productivity (Part 1)

I have heard it more times than I can count… “I’m overwhelmed and don’t know where to start.  So much of my day is spent putting out fires and reacting to customer demands.  The only way I can get my key projects done is to come into the office earlier and stay later, and work on […]

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6 Things the World’s Best Bosses Have in Common

Do you wish there was a way to supercharge your staff and help them achieve their full potential? Do you wonder if you are doing your best to support their efforts and put their best foot forward? Over the last 25 years, I have helped thousands of business owners just like you become great leaders. Here […]

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This 1-Page Plan Is the Only Thing You Need to Turn Your Business Around

Do you suffer from BADD (Business Attention Deficit Disorder)?BADD (Business Attention Deficit Disorder) affects millions of business owners each and every year. Symptoms include: excitability, difficulty focusing, lack of systems and controls, inability to delegate tasks, lack of restraint, or persistent repetition of actions with no progress.  This common ailment has been known to affect […]

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6 Ways to Avoid Being ‘Ghosted’ By a New Hire

Employers have had it good for way too long. Back in the old days, you would put together a written outline of the ideal candidate, compose the perfect job post and then wait for the resumes to roll in. You would then schedule interviews and make your selection based on your selected criteria. Then you […]

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Why A Bowl Of Macaroni Can Help Make You Millions

Think that you have what it takes to be a good leader? Try teaching a 10 year old how to make macaroni and cheese from scratch. This one activity will give you insight into your own leadership skills (and weaknesses) and help you build a stronger, more profitable business. No One Is Born A ChefMy son was eager to learn […]

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These Successful CEOs Avoid Going Into the Office. Here’s Why.

There are three levels of building a company.Level One: A “Start-Up” Business.  You’ve got no real control yet, nor freedom.Level Two: An “Owner Reliant” Business.  You’re a full-time business owner whose business is working – as long as you do. Now you have control, but with that control comes long hours and the sense that all the […]

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4 Types of Personal Assistants (2 of Which You Need To Avoid)

Tired of doing your assistant’s job for them? You should take a moment to think about the four kinds of personal assistants and which one is right for you. (Hint: You need to avoid two of them!)Are you hiring personal assistants who save you time or who cost you time?Recently, I invited thirty-five of my […]

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4 Secrets to Get Your Team to Do More, Better, and Faster

Are your systems as powerful as they can be? Does your staff appreciate their value? Is system-building eating up your time? These 4 advanced tactics will change all that.Over the past twenty-five years, my company, Maui Mastermind, has been coaching business owners on how they can build businesses instead of jobs. At the core of […]

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New Study Shows You’re Wasting 21.8 hours a Week

Which of these time thieves is stealing 21.8 hours a week of your working day?In early 2017, my business coaching firm launched a comprehensive study on time management. We interviewed and surveyed small business owners and their key executives in order to learn how they spend their time and, particularly, where their time gets wasted.We […]

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3 Ridiculously Easy Negotiation Questions to Stop Overpaying Your Vendors and Suppliers

You already spend thousands with suppliers and vendors every month. Why not learn how to get the best pricing with these negotiation secrets?These three ridiculously easy questions will save you 5 to 15 percent or more on every purchase or contract.

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3 Things Silicon Valley Can Learn from Smaller Companies

With Uber and Google’s workplace diversity issues sparking headlines across the country this year, I wanted to share three things that will make a difference. To be clear, none of these things are quick fixes. All three of these ideas are designed to help create a company culture that is diverse and empowered. This can […]

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6 Tips to Make Your Company More Scalable

The bottom line is that you need to think about scaling as you run and operate your business. In many ways, you build a scalable company through the cumulative impact of hundreds of small decisions through time.

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Conducting a Sweet Spot Analysis™ to Find the Best Leverage Point to Grow Your Business

Here is that tool – I call it the Sweet Spot Analysis™ Tool. We developed this tool to help our business coaching clients have a simple way to determine the very best ideas that they could implement each quarter to grow their businesses in the face of too much to do and not enough time in which to get it all done.

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10 Techniques to Combat Customer Attrition

Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.

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Business Coaching Systems: 6 Steps to Redesign Your Core Systems

Business Coaching Systems: 6 Steps to Redesign Your Core SystemsIn a few weeks I’m going to be speaking at a one-day conference on scaling a medical practice in Tampa. As I was preparing for this event I started writing out my best suggestions to help a medical business refine and strengthen its core systems. What […]

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