Build a Business, Not a Job

Category: Operations

10 Techniques to Combat Customer Attrition

Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.

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Business Coaching Systems: 6 Steps to Redesign Your Core Systems

Business Coaching Systems: 6 Steps to Redesign Your Core Systems In a few weeks I’m going to be speaking at a one-day conference on scaling a medical practice in Tampa. As I was preparing for this event I started writing out my best suggestions to help a medical business refine and strengthen its core systems. […]

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It’s Not About the Money! 15 Non Financial Ways to Engage Your Team

Tired to trying to get your team to engage? Try these 15 non financial ways to engage your team. The statistics are depressing: • A January 2016 Gallup daily tracking survey showed that only 32% of workers are engaged. • Only 49% of employees would recommend their current employer to a friend! (Glassdoor Data Labs, […]

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A Simple Strategy to Immediately Increase Profitability by 12% or More

Johnathon, one of our business coaching clients, ran a successful professional services firm with just under $4 million a year in revenue. In his niche the firm had a strong reputation. When I questioned him about his pricing strategy he shared that he billed hourly for his professional staff. A deeper dive found that his […]

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30 Simple Ways to Increase Your Profits

When you give lots of keynotes or public talks to business owner and entrepreneurial groups like I do you get hit with the same questions over and over. One of the most common questions I get is, “How do I increase my profitability?” It’s a great question. Here in one list are 30 simple strategies […]

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The 4 Top Leverage Points to Scale a Manufacturing Company

Over the past 20 years of coaching business owners I’ve enjoyed a number of business coaching clients who ran small and mid-sized manufacturing businesses. Here is my take on the four main leverage points to scale a manufacturing business. My thinking on this was deeply influence by my friend and co-author of, Build a Business, […]

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Four Simple Ways to Help Your Employees Feel Employee Success

One your key jobs as a leader in your company is to help your team feel employee success, especially your direct reports, feel the progress they are making. All too often business leaders focus on all that’s left to be done, glossing over the very real victories and successes that their team has accomplished. This […]

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The 6 Most Costly Mistakes to Avoid When Selling a Company

Over the past twenty years I’ve sold multiple companies and helped my business coaching clients sell many more. Here are the six most costly mistakes that I’ve seen entrepreneurs (including myself!) make when selling a company. Mistake #1: Celebrating the sale before it has closed. You need to make sure you run your business well […]

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How to Pinpoint the Real Cause of Your Cash Flow Challenge

Over the past twenty years I’ve coached thousands of companies in dozens of industries. One of the most common reasons someone reaches out to my company, Maui Mastermind, to help them scale their business is a painful cash flow challenge. Here is the diagnostic process we’ve refined over the years to help pinpoint the precise […]

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What’s Your Best Leverage Point for Growth?

Brian ran a successful manufacturing business selling consumer products in a specific sporting niche. They had reached sales of just over $15 million per year and wanted to increase sales and profitability. So where should they look for business growth? Focus on new markets? Improve their production efficiencies? Here is a simple tool that they […]

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What’s Your Biggest Time Waster at Work (And How to Increase Productivity)

What is your biggest productivity killer at work? Is it: A. Phone calls?B. Meetings?C. Email?D. Staff interruptions? If you are anything like the 353 U.S. business owners my company Maui Mastermind surveyed you’re likely answer is “email” (57%), followed by either “phone calls” or “staff interruptions” (tied at 17% each). Regardless of which of these […]

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Strategic Planning: 4 tips and 37 Questions to Start Your Year Off Right

I was talking with Jim, owner of a $50 million per year boutique private equity company that we coach about the coming year. As we clarified the most important initiatives and goals for his company this year what became clear to me was that every company needed to go through this same clarifying and focusing […]

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10 Email Best Practices Every Company Should Adopt

In a recent business owner survey we conducted with several thousand of our business owner clients it became very clear that email had eclipsed phone calls and meetings as the single biggest time distraction in business. It’s addictive; it’s never ending; and it’s overwhelming. Here are our top 10 e-mail best practices we think every […]

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Business Legal Advice: The 10 Stupidest Things Business People Do that Get Them Sued

Which of these 10 all-to-common things are you are your staff unintentionally doing that is putting your company at risk of getting sued…

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Optimizing Your Gateway Funnel

Here’s a simple yet powerful strategy to create a compelling process to lead greater numbers of prospective customers into deeper, richer relationships with your company.

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The 5 Biggest Risks of Scaling Your Business

Which of these 5 potentially fatal scaling mistakes is your company making?

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Why Are You Working so Hard? (and how this might be hurting your company)

The stats don’t lie, business owners are working long hours with little time away. Learn why this pattern might just be one of the most destructive things holding your company back.

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10 Tips to Design Your Business’s Physical Location to Grow Your Business

Considering moving to a new location or updating your existing location? Here are our top 10 tips to leverage good design to grow your business.

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Why Women Make Better Business Owners than Men (and the most costly pitfall that holds female entrepreneurs back)

Ever wonder why women owned businesses are 1.7 times more productive than male owned businesses? Here are 3 reasons why women make better business owners than men.

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