When it comes to service-based businesses, one of the most frustrating and costly mistakes any business owner can make has to do with phantom deliverables and scope creep. If left unchecked, you can not only burn your team members out quicker, but all the extra work and resources can quickly start to eat into your profit margins […]
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When it comes to productivity, there are a lot of things that can slow you down as a business owner. There are employee issues, customer concerns, marketing issues, and a whole slew of other fires that pop up on a daily basis. But, for the majority of us, there is one productivity killer that beats all others in terms of time […]
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I was recently talking to a business owner who was really struggling with report overload. Every day he would get a report from his accounting department, legal, marketing, customer service, and operations. And most of those reports were several pages long and packed full of facts and figures. On the surface, this seems like a great thing. […]
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I was recently talking to a new coaching client who has been struggling with task delegation. He had gotten over the initial hesitation and control-itis phases and had started to regularly hand off small tasks and projects to others on his team. But then things had started to go a little sideway and he found that oftentimes the […]
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Being able to delegate tasks and projects to others on your team is a crucial skill to have as a business owner. Not only does it help free up your time to do more high-value tasks, it also empowers those on your team to really shine in their role and take on more responsibility in your absence. […]
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As a leader, there is a lot that you can do to help make your team more productive and fulfilled in their positions, and one of the biggest ways you can do that is by protecting their sanity. There are so many things that could potentially fall onto their plates each and every day that really have […]
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We all spend a lot of time in virtual meetings these days, and if you are like most leaders you could always do a better job of making your meetings more engaging and hands-on for everyone involved. Because the only thing worse than being stuck in a meeting is being stuck in a meeting that drags on for […]
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As a business coach for more than 25 years, I have lost count of how many business owners I have talked to who work 60, 70, even 80 hours a week in their business. They are working non-stop, stressed out, and still can’t seem to make any progress in their business. And by the time they come to me, they are […]
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Having a great assistant is a game changer. They can take so many things off your plate, allowing you to focus on the few items that can drive the most value to your business. They can monitor your email box, schedule your appointments, keep track of your projects, circle back with key team members to […]
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Employees can be either grow players, those eager to grow and learn from you, or role players, those great at what they do and are eager to do it. If you are like most business owners, you have a handful of grow players and a lot of role players. This is perfectly normal and it makes a lot […]
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I can’t tell you how many times I hear “everything would be better if I just had more sales” from business owners. Business is slower than they would like, and it brings them to the lead generation side of things. If you want to narrow down the problem in your lead generation process, it is […]
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As a leader, accountability (or lack thereof) can have a huge impact on how you grow and scale your business. It is one thing to plan for growth each quarter and lay out the steps needed to complete a certain task or project, but it requires a completely different skill set to take those steps […]
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I recently talked about how project-management tools were so important to a remote team, and as many of us are now working either remotely or in a hybrid situation, I wanted to share some more tips on how my team here at Maui Mastermind uses project-management tools. Our team has been working remotely for over […]
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Is your company susceptible to fraud? According to the Association of Certified Fraud Examiners, the answer is yes. Its findings report over $7 billion in total losses due to fraud in 2018 alone. What’s even more interesting is that small businesses with less than 100 employees lost twice as much ($200,000-plus) per fraud attempt than their […]
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It has been estimated that executives can be in meetings for up to 23 hours per week on average. And business owners can spend more than that in a given week. That’s a lot of meetings, and if done improperly, it’s a lot of wasted time and missed opportunities. As a business owner, you have […]
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As a business owner, you are busy. And for many of you, the term “busy” is an understatement. You are constantly being bombarded by phone calls, emails and employee questions. You might work 70 or 80 hours a week and still feel like you don’t have time to work on the important and valuable tasks […]
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I‘ve shared a lot of tips and tricks about finding and hiring good talent recently, and the topic has resonated with a lot of you. The job market is competitive right now and there are more job openings than applicants, which can make it really difficult to find the right person for a particular position. […]
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For a majority of business owners, hiring and finding great talent is one of the most difficult parts of owning a business. You know the basics of hiring and have read all you can on the topic to help prevent the common hiring mistakes. But you may still struggle when it comes to your particular […]
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Creating a company culture that propels your business forward is one of the most worthwhile tasks a business owner can do. If done correctly, your employees will know how to handle tough situations with ease, without you having to micromanage them every step of the way. So today, I wanted to address one of the easiest […]
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I want to challenge you today; to stretch your thinking about how you approach building your company. I want to start off by sharing the story of Tom Santilli, CEO of a successful technology wholesaling company in Florida called xByte Technologies and long time coaching client of mine. In the early years Tom was a […]
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When most people think about setting up systems and controls for their business, they think of a traditional employee handbook or manual. A central place to keep all the companies processes and procedures. You sit down and think about all the repetitive processes and write out the steps needed to complete each job to satisfaction. […]
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Want to Scale Your Business and Have More Free Time? Make Sure You Have a Process for These 36 Things. One of the most powerful operational secrets we have discovered after decades of helping our business coaching clients is the concept of a “UBS”. Are you tired of working 70 hour work weeks? Do you […]
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In a few weeks, I’m going to be speaking at a one-day conference on scaling a medical practice in Tampa. As I was preparing for this event, I started writing out my best strategy to help a medical business leader refine and strengthen its core systems. What I realized was this business coaching system would […]
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Access a powerful 6-step template to map out your core expertise to make your company more profitable, stable, and profitable.
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A proven 6-step process to make your systems better, faster, cheaper, and more scalable.
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If you’ve ever wondered how to start systematizing your business, here is a time tested 4-step process to get started in the next 90 days.
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In order to refine and automate your lead generation activities so you have a consistent lead flow, you must first take your top lead generation tactics and turn them into a concrete, formal system. Here’s the five steps how…
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Had enough with people telling you that you need systems? Here is the “how to” underpinnings to create systems to handle three very common company situations.
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Have you ever been frustrated that your staff has ignored the step-by-step systems you created to lead them through a defined process? Well maybe the problem isn’t with your staff, but instead it lies with how you packaged the process you created. Every successful business system has two layers: the process layer and the format […]
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Do you have an owner independent business? What would happen to your business if one of your key people (including yourself) got hurt? Most companies make the mistake of trying to scale one the one legged stool of “Team”. Now if everything stays in balance and alignment you can sit on that one legged stool, […]
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