FAQ

Maui Coaching App

Video Library, where to start from here?

The best practice is to ask your Maui Coach what videos to watch in the Maui Coaching App Video Library. Below is also a list of recommended videos to get started with (HINT: Don’t forget to log into www.MauiMastermind.com/APPand go to “Training Library & Tools” get the password for the videos below):
Hiring processes: Winning The Talent Hunt – Home Study Course

Enhance your company systems: The Systems and Controls Workshop – Home Study Course
Grow your sales: Growth Hacking: Lead Generation and Lead Conversion Secrets to Exponentially Increase Your Sales

What is the Maui Coaching App and what is the Membership site?

The Maui Coaching App (www.mauimastermind.com/app) is a powerful, structured tool to help you and your team invest your best resources of time, talent, and attention into your highest return activities. The app has four main tools: the Quarterly Strategic Action Plan Tool, the Quarterly Review Tool, the Weekly Big Rock Report, and the Video Training Library.

The Membership Site is where Maui Mastermind hosts additional programs. The Financial Mastery Program and the Maui Leadership Program. To learn more about these add-on programs and joining, email [email protected].

Please note that the login credentials for the Maui Coaching App and the Membership Site are different. If you are having trouble with your login, please reach out to our client services team [email protected]

How do I use the searchable library?

You can watch this tutorial video HERE on how to use the searchable library.

To find the password for the playlists and Home Study Courses, go to the top of the page and copy the password

Where can I go to find a previous Maui Tool?

To find a previous Maui Mastermind Tool, go to the homepage of the Maui Coaching App. Under the section on the home page “Where to Go From Here”, there is a bullet point that says “Helpful Program PDF Tools”. This is the best location to look core Maui Mastermind tools and tools used at previous Master Series Events.
If you cannot find a tool you are looking for. Please contact our client services team at [email protected].

Can I get personal 1 to 1 Maui Coaching App training for me or my team?

To receive 1 to 1 personal Maui Coaching App trainings or with your team, please email [email protected] or call 888.889.0944 Ext. 915. Someone from our team will coordinate a time to do a 30 minute training.

What is the link to bookmark for the Maui Coaching App?

To access the Maui App bookmark www.MauiMastermind.com/APP

How do I reset my password for theMaui Coaching App or Membership site?

To reset your password on the Maui Coaching App or Membership site, email [email protected] or call 888.889.0944 Ext. 915. You can also click the link to “Forgot Your Password?” on the login page to reset your password.

How do I set-up my team to use the Maui Coaching App?

To set your team members up in the Maui Coaching App, email [email protected] with your team members full name and email address. You can also set up your team members by following this process here on the Maui Coaching App.

What are the different levels of access to the Maui Coaching App when setting up team members?

There are three levels of access in the Maui Coaching App:

Primary User: Can create, edit and view ALL company Quarterly Reviews, Actions Plans, and Big Rock Reports. Can also add new users to the Maui App.

Manager Access: Can create, edit and view ALL company Quarterly Reviews, Action Plans, and Big Rock Reports.
Staff Access: View company Action Plans. Can create and edit their own Action Plan and create Big Rock Reports.

Where can I find tutorials on how to use the Maui Coaching App?

To find tutorials on how to use Big Rock Reports, Strategic Action Plan and Quarterly Reviews on the Maui App, go to the Tutorials tab in the Maui Coaching App or visit https://coachingapp.mauimastermind.com/tutorial/.

General Support

How do I update my credit card on file?

To update your monthly Business Coaching Program payments, please visit www.mauimastermind.com/ccupdate and send an email to [email protected] to notify them of your credit card update. You can also reach the client services team and update your credit card via phone at 888.889.0944 Ext 915.

Who do I contact for general support/concerns?

For questions directly related to the Business Coaching Program email [email protected]. For all other questions, tech issues and general support please email [email protected] or call 888.889.0944 Ext 915.

Business Coaching Program

How can I help keep myself accountable during the program?

Your dedicated Maui coach will be someone to hold you accountable. Over time, your Maui Coach will get to know you deeply, and be the one person in your business life whom you can count on to tell it to you straight.

Completing the Strategic Action Plan each quarter will help align your team on big-picture priorities so everyone can better manage their responsibilities and contribute more to the real needs of the business.

The weekly Big Rock Reports are specific action steps, tasks, or chunks of a key project that, if you did them in the coming week, would do the most to help you accomplish the key results outlined in your quarterly SAP

What can I do to connect with other Maui Business Coaching Members?

The best way to meet others in the Maui Mastermind Community is to come to the Quarterly Master Series Events. You can also interact with others during the Q&A portion at the end of the monthly Group Coaching Sessions. If you are looking to connect with others in a specific business/industry, you can always send an email to the Account Manager [email protected].

How do I join the Maui Leadership Program or the Financial Mastery Program?

To join these programs, please connect with your Maui Coach and send an email to [email protected].

What is the Strategic Action Plan? How do I find it? How do I use it?

The Strategic Action Plan (SAP) is a powerful tool to help you reduce your company’s focus for the coming 90 days to the highest value, highest leverage areas possible.Your one-page SAP becomes your quarterly and weekly GPS to make sure that you and your team are focusing on the right things and hitting key milestones on time. Think of it as a visual cue that glues your team’s best attention on those things that matter most. It’s the written allocation of where your team is investing its best discretionary time, talent, attention, and money. It will help align your team on big-picture priorities so everyone can better manage their responsibilities and contribute more to the real needs of the business.

Your Maui Coach will create your first SAP for you using the Maui App. Each quarter, you will get a chance to work on your new Quarterly SAP at the Quarterly Master Series Events.

You will find your SAP in the Maui Coaching App at the top of the page that says “Action Plan.”

What is the Level Three Road Map™ and how do I use it?

The Level Three Road Map™ is a simple checklist of the systems, team, internal controls, and milestones you’ll need to mature your business from where it stands today, to the Level Three company you truly desire.

Live Events and Group Coaching Sessions

Where can I view Group Coaching Sessions that I missed?

Go to the Maui Coaching App -> Training Library & Tools -> Recent Training Session Recordings

If the recording is not in that link, you can email [email protected] and the client services team will provide you with the recording link.

How do I contact Maui for general questions or event registration?

To register for an event, Email or call our events team. Email: [email protected]Phone: 888-889-0944 Ext. 915.

Email or call our client support team. Email: [email protected]Phone: 888-889-0944 Ext. 915.

If you’re in a pinch and haven’t been able to get the answer you need otherwise, shoot us a quick email. Send your business question to [email protected].

What are Group Coaching Sessions?

In addition to your one-to-one coaching, you’ll also get full access to dozens of small group coaching sessions spaced out over the year. Some of these sessions are topic specific, like ways to improve collections, how to hire top talent, and increasing operational efficiencies. Other sessions are pure “hot seat” sessions where you can bring your toughest business challenge and get outside input and ideas to best deal with it. Our top clients leverage these sessions by strategically picking the sessions that most impact their current situation and getting their key staff members to participate. The current schedule of small group coaching sessions, along with quarterly live events, is kept current on the Maui Coaching App (www.MauiMasterind.com/app).

How can I get more information on the Maui Business Success Summit?

Take the next step and schedule a 10-minute conversation with the Maui Mastermind team to explore if we might have a mutual fit for the Business Success Summit. There is so much wealth and opportunity waiting for you, take this simple next step today online or via email. Online: www.MauiMastermind.com/Business-Success-Summit Email: [email protected].