How to Ask Better Questions

As business owners, there are a lot of things on our plates and it can be really easy to get caught up in the day-to-day minutia. It is really easy to just start accepting the status quo, take the wins and losses as they come, and get buried in paperwork and to-do lists. But if you want to…

How to Understand the Art of Accountability

Keeping a team accountable is hard work. And as a leader it’s important to understand that accountability is the cornerstone of effective leadership. It’s the adhesive that binds trust, responsibility, and growth. In the world of leadership, accountability is not about pointing fingers; it’s about fostering a culture of continuous improvement. So today I want to explore the…

Overcoming Delegation Anxiety

I was recently talking to a potential client at a training event, and the topic of delegation came up. Leonard had a successful small business that was growing quickly and he was overwhelmed. He worked 70-80 hours a week and was unable to get everything that he needed to get done in a given week. He was…

10 Elements of Basic Management

Most small and medium-sized business owners didn’t set out to manage a team. They started with a great idea—a product or service they believed in—and worked hard to bring it to market. They learned their industry, understood their customers, and figured things out along the way. For many, team management was an afterthought—something that only…

The Secret to Effective Leadership Team-Building

In your business journey, there comes a point when managing everything on your to-do list while meeting essential needs becomes impossible. As a business coach for more than 25 years, one of the first things I teach small-business owners to do is start prioritizing time and scheduling focused blocks to work on the highest-value tasks in their business….

Setting Expectations in Your Leadership Team

Putting together a solid leadership team for your business is a big milestone for any small-business owner. But once you have your team assembled, many small-business owners think they are done with the heavy lifting. Unfortunately, that is just the beginning. You still need to put in the work of defining leadership team expectations, as well as laying the…