When it comes to service-based businesses, one of the most frustrating and costly mistakes any business owner can make has to do with phantom deliverables and scope creep. If left unchecked, you can not only burn your team members out quicker, but all the extra work and resources can quickly start to eat into your profit margins…
As a small-business owner , it’s safe to say, you never set out to fail as a leader. The majority start off with the best intentions and want to grow a team and a company they can be proud of for years to come. But somewhere along the way, things start to get fuzzy. You…
As a business coach for more than 25 years, I have helped thousands of business owners grow and scale their businesses through the creation of systems and processes and intelligent hiring practices. And one topic that comes up often is how to craft the proper questions for a job interview, while paying attention to the various laws…
As a leader, your actions always speak louder than words when it comes to creating a company culture that is beneficial for both your employees and your company as a whole. And, from my experience as a business coach who speaks to thousands of owners every year, there are some actions that speak louder than…
As a small-business coach, I have seen it all. Thousands of business owners each year work with my team to help grow and scale their businesses, and the vast majority of those owners usually come to us completely overwhelmed with the sheer volume of things that they need to accomplish every single day. Then when you add…
As a business coach for more than 25 years, I have helped thousands of business owners grow their businesses. And one of the ways we do that is by helping them create safe, nurturing spaces in which their team members can grow and develop. For many leaders, psychological safety is an idea they may not have ever…
Remember as a child when you were told, “if you don’t have anything nice to say, don’t say anything at all”? Well, that piece of advice is relevant when it comes to managing a team as well. And as anyone who has ever managed a group of people knows, it can be difficult at times with different…
Being a good manager is hard work. It’s one thing to get your team in alignment on a task or project at hand to meet a deadline, but it’s a whole other thing to help your team members grow and develop as individuals within your organization. And unfortunately, that’s where many managers and leaders fall short. We are so…
Leading a team can be a lot of work, and for many business owners and leaders their first real experience leading a team is when they start their own businesses. This is why it’s imperative that you take the time and energy to hone your management skills along the way to help your business grow and thrive. Today, I…
By now we all know that emotional intelligence is important for leaders and managers to be successful. But today I wanted to go a step further and talk about social intelligence. What it is, why it matters, and how you can improve this soft skill to become a better manager and leader for your team. First, let’s define…