When it comes to drop points in your funnel, it’s important to know that many of your biggest drop points happen before you even know your customer’s name. For the majority of businesses, having a 50%+ drop rate on key pages isn’t uncommon and they can go as high as 60-70% if you aren’t taking an active role…
Now I might be dating myself by saying this, but I remember a time where telephones were used exclusively for making phone calls. I know that time has passed. And I laugh now when I see my wife spend 90% of her phone battery texting or using various apps and not actually talking on the…
In a world that is going further and further along the technological spectrum, there are some low-tech things that once upon a time would be considered “old-school” but have now become the new “cool thing.” Think about music. It used to be that people would always want digital, that was the cutting edge. Now there’s…
I’d say most business owners spend about 45 hours finding and hiring a new staff member. And it often takes another 40-some hours to onboard and train that individual, depending on their position and responsibilities. Which means that each new team member could take up to two weeks to get fully trained. And unfortunately for many business…
As a business coach, it’s my job to hold business owners accountable. Every day I talk with leaders who have aspirations to scale and grow their businesses, and we work together to get their businesses to the next level. At the end of each session, we part with a list of action steps that the business owner can…
When it comes to customer acquisitions and loyalty, time is of the essence. With each touch point in the funnel, you have the opportunity to grow and strengthen your relationship. Or you have the opportunity to lose that customer to one of your competitors. The difference between keeping or losing clients lies in the drop…
I recently talked about how project-management tools were so important to a remote team, and as many of us are now working either remotely or in a hybrid situation, I wanted to share some more tips on how my team here at Maui Mastermind uses project-management tools. Our team has been working remotely for over…
Pricing is something that, as a business owner, should always be at the forefront of your mind. Your profit margins can make the difference between a business that can scale and grow exponentially versus one that remains stagnant. But for many business owners, the idea of increasing their pricing is often met with some hesitation….
When it comes to time management and productivity it all boils down to finding and eliminating your time thieves. Once you are able to identify the low value tasks that take up the bulk of your time, you will find yourself with more time to focus on the big picture tasks that fuel growth in…
Being a business owner comes with a host of problems and challenges, and many of those challenges are compounded by things like stress and anxiety. Another huge issue that I see far too often as a business coach is something called imposter syndrome. Dictionary.com defines imposter syndrome as “anxiety or self-doubt that results from persistently undervaluing…