“Hello, I am currently out of the office, returning Friday, the 13th. If you need immediate assistance, please contact … “ We have all used auto-reply messages or auto-responders at one point or another. And with the majority of us still working from home, I see them more often than ever before. In the past, I…
A few weeks back, we talked about some key things you should think about before promoting someone to your executive team. Today, I wanted to expand on that concept and add one more: emotional intelligence. Emotional intelligence is someone’s ability to identify and manage their own emotions, as well as the emotions of others. Which,…
As a business coach, I have talked to thousands of business owners across all industries over the last few months of this pandemic. Many of you have risen to the occasion and found innovative ways to serve your customers and your employees, while others, understandably, are struggling to settle into this new normal. One thing…
Webinars are a great way to connect with your customers, teach, and sell your services. And given the current travel restrictions, being able to host a webinar and do it well has become crucial to the success of businesses no matter what the industry. I don’t claim to be an expert in the webinar space,…
For many of us, working remotely is now the new normal. Your team has been doing it for a few months now and you likely have discovered a few issues or areas where your communication channels break down. In my 25 years of experience working remotely and helping others do the same, most businesses fall…
We are all spending a lot more time on Zoom calls these days and as such, I have seen a lot of conference call faux pas. Here at Maui Mastermind, we have been working virtually for over 10 years, so while we may be pros, it’s understandable that for many this is a completely new…
Marketing in times of crisis can be a difficult thing for business owners. On the one hand, you have the urge to retreat and cut nonessential spending to protect your bottom line. But those cuts can end up hurting your business in the long run, which is why it’s crucial to learn how to mitigate…
There is nothing I love more than a good strategic plan. A carefully considered quarterly or yearly action plan can really help propel your business forward and put you on the path for success. But even the most dedicated business owners have only 24 hours in a day to get it all done. But the really successful…
As a business owner, your plate is already really full. Your to-do list is several pages long, and your calendar is full of meetings and phone calls. Throw in a few fire drills throughout the day, and it’s a wonder that you get anything accomplished.It’s no surprise, when I bring up productivity with my business…
Being a business owner is never an easy job, but if you add on the past few years of stress, the vast majority of us are overwhelmed. There are so many things on our plate, and it just keeps piling up. As a business coach, I work with leaders every day to help them feel…