The Blog

Here’s a 3-step small business hack to improve internal and customer facing processes and boost your company’s efficiency fast!

Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.

Do you have an open position that you just can’t seem to fill? Having an open position for longer then 30 days has turned out to be a real hot spot for our business coaching clients – recruiting more effectively to find the right people for your open seats on the bus. In fact, I…

At business conferences I speak at, I often get asked, “If you had just five techniques you could use to improve a sales process, what five techniques would you use more than any other?” Well here is my answer. This list holds my 5 favorite sales techniques has been proven over the past 20 years…

Brian grew up in business. His dad, Ronnie, started a manufacturing firm, his mom, Marge, ran much of the administrative and financial aspects of the company, and family life revolved around the company. Brian studied engineering and earned his degree. After college he came back home and went to work for the family business, quickly…

In a few weeks, I’m going to be speaking at a one-day conference on scaling a medical practice in Tampa. As I was preparing for this event, I started writing out my best strategy to help a medical business leader refine and strengthen its core systems. What I realized was this business coaching system would…

Alan’s firm was growing, but growth was constrained because he needed new talent. His last two rounds of job postings on indeed.com brought a lot of inquiries, but none of them of the caliber he wanted. He made a simple mistake of thinking all he needed to do was think like an “employer” and just…

On a recent web enabled round table with 12 of my top business coaching clients we dived deep into the subject of key employee business coaching. What became clear that a big part of our job on our respective companies’ payroll was to develop our respective teams to grow as producers, team members, and leaders….

6 Tips to help Your New Employee Help You Both Stay Productive You know you need help to get even a fraction of your to do list done, but unless you have deep experience on how to best leverage the admin help you have in the office, often it feels like more work to get…

Johnathon, one of our business coaching clients, ran a successful professional services firm with just under $4 million a year in revenue. In his niche the firm had a strong reputation. When I questioned him about his pricing strategy he shared that he billed hourly for his professional staff. A deeper dive found that his…