How to Stop Control-Itis in Your Business Leadership

In my 25 years as a business coach, I can say with great certainty that one of the biggest problems in business leadership has to do with control. The vast majority of owners I speak with on a daily basis struggle to let go, and as such their businesses suffer. I call this problem “control-itis,” which is a term coined to describe the compulsive need for control in the leadership space. Now, I understand that control to an extent is an essential aspect of effective management, but when it becomes excessive and is coupled with the desire to micromanage or hoard responsibilities, it can quickly have detrimental effects. So today I want to discuss the concept of control-itis and its profound impact on business leaders. We will explore the symptoms and behaviors associated with control-itis, and talk about some ways that it can hinder a leader’s effectiveness, ultimately leading to burnout.

Signs You May Be Suffering From Control-Itis

Control-itis manifests itself in various symptoms and behaviors that are detrimental to both leaders and their organizations. These include:

1. Micromanagement: A control-itis-afflicted leader often feels the need to oversee every minor task, resulting in employees feeling disempowered and stifled. This behavior erodes trust within the team.

2. Abdication: Ironically, some leaders with control-itis may swing between micromanagement and complete abdication of responsibility. They either do everything themselves or delegate without adequate guidance, causing confusion and inefficiency.

3. Inflexibility: An inability to adapt to changing circumstances is a hallmark of control-itis. Leaders who cannot pivot, when necessary, may find their businesses falling behind competitors.

4. Hoarding: Control-itis can make leaders reluctant to share knowledge and opportunities with their team members, hindering growth and innovation within the organization.

5. Secretism: Leaders with control-itis may withhold critical information, leading to a lack of transparency that can breed mistrust and hinder decision making.

A Few Examples

Unfortunately, when it comes to control-itis many leaders don’t know that they are even exhibiting these behaviors. They either have been doing the same thing for so long that it has become a normal behavior or are too close to the process to realize that there is a better way.

So, I want to share with you four business coaching clients and how they each exhibit the behaviors of control-itis.

Scenario 1 — Micromanagement’s Toll on Employee Morale: John recently joined our coaching program and is the CEO of a medium-size tech company. He struggled with the overwhelming desire to micromanage every project. And he had been doing so for years before joining our program. It was second nature to him, and his employees had come to expect this behavior as company culture. As a result, his highly skilled team felt demotivated and stifled. They began to doubt their abilities, and the company’s productivity plummeted. John’s control-itis had not only affected employee morale but also led to a talent exodus as employees sought more empowering work environments. So, we started working with him to learn how to delegate projects and let go, and he is well on his way to improving his business and his team’s morale.

Scenario 2 — Abdication and Chaos: Sarah came to us for some management coaching. She is a manager in a growing marketing agency, and really struggled with control-itis. She did delegate tasks to her team but often without clear instructions or guidance, assuming her team could figure things out. However, this method led to confusion, missed deadlines, and frustrated clients. In the absence of structured leadership, chaos ensued. We are working with her to learn how to delegate tasks properly, and how to coach and work with those on her team to understand everyone’s capabilities, so she can give them the information they need to be successful in their positions.

The Cure for Control-Itis

Control-itis poses a significant threat to effective leadership. Recognizing the symptoms and behaviors associated with this condition is the first step toward overcoming it. Leaders who succumb to control-itis risk stifling innovation, hindering growth, and fostering an atmosphere of distrust within their organizations.

To be an effective leader, it’s essential to strike a balance between control and delegation, adapt to changing circumstances, share knowledge openly, and foster transparency. Overcoming control-itis requires a shift in mindset, from excessive control to empowering leadership that encourages collaboration, creativity, and trust.

In the end, recognizing and addressing control-itis is not just a matter of personal growth but a critical aspect of ensuring the long-term success and sustainability of businesses and organizations. Good luck!