By now we all know that emotional intelligence is important for leaders and managers to be successful. But today I wanted to go a step further and talk about social intelligence. What it is, why it matters, and how you can improve this soft skill to become a better manager and leader for your team. First, let’s define…
With all the buzz about A.I. lately, business owners are scrambling to find out the different ways they can use GPT to make their days easier and more productive. Many of my clients have started using it to create marketing copy, ads, and graphic design, and even to help with the hiring process. So today I want to share some tips and…
Are you a manager or are you a leader? As a business coach, this question comes up a lot, and many people use the terms interchangeably. But there is a difference between the two, and there is a time and a place for you to be a manager and to be a leader. So today…
In the past, I have spoken about the power of delegation when it comes to growth in your business. If done properly, you can exponentially grow your business without having to work 80-plus hours a week. But did you know that when it comes to delegation there are a few different approaches you can take, and both…
In my 25-plus years of being a business coach, I have worked with thousands of business owners across the globe, many of whom started out with no intention of becoming a leader or even a manager. They had a business idea that resonated with a customer base, and took that idea or passion and turned…
I was recently talking with a business coaching client who had just lost a major account. After doing a little more digging, it was discovered that one of his account representatives, Casey, knew it was coming months before the client officially put in their notice to terminate. Naturally, the owner thought that letting Casey go was…
For a hiring manager or business owner, hiring the right fit for your team can really make a huge difference in your ability to grow and thrive as a business. And in today’s hiring landscape, it can be easy to get caught up in the hundreds of resumes in your in-box and multiple rounds of interviews. After a while,…
Finding a new hire for your team is a process, and one that takes a lot of careful consideration and planning. And for many business owners, the idea of doing a personality assessment prior to hiring someone sounds like a great way to screen a candidate for a culture fit without going through the work of onboarding…
For a lot of business owners, managing a team is one of the hardest but most rewarding parts of the job. If handled properly, you can grow your business and experience a level of growth and freedom that your competition can’t. But if done improperly, it can really hurt your business and your ability to service your customers….
As a business owner or manager, not only is it your job to help your team celebrate the victories and successes that they experience but it is also imperative that you are able to recognize when a team member is out of sorts and struggling in their current position. And how you approach that conversation…