I recently met with one of my coaching clients who had just landed a huge sale. We took a little bit of time to recognize and celebrate the victory, and talked about what that sale (and future renewals) would mean for their business as a whole. My coaching client was of course on cloud nine the entire coaching session, and…
In a previous article, I shared with you four situations in which you should never use email, and we got a lot of great comments. So today I want to share with you five times that you should use email instead of an alternative. Because in today’s fast-paced remote workplace, there is still a time and a…
The perfect assistant will be able to read your mind. They will complete each task laid before them with precision, and always get them done well before the deadline. They will bring you coffee, just like you like it, and will screen all your calls and emails, giving you back hours and hours of your…
If you are like most of us, your email inbox is a huge source of distraction and frustration. It’s a bottomless pit that constantly pulls you away from the high-value tasks you should be doing on your business. And, unfortunately, it isn’t going away anytime soon. A few years back, my workplace did a survey…
It’s really easy to be a business leader when business is booming, but it’s a whole other thing to lead your team when your business is in crisis. That said, here’s a technique that I have taught thousands of business owners over the past 25 years to get their business out of a rut and…
For many small-business owners, sales is one of the toughest areas to master. This is especially true if you sell a high-ticket item that requires a significant time or financial investment on the part of your customers. That said, I want to share with you some of the most common sales objections and how I teach clients…
Ever since I was a young boy, I’ve been a sucker for a good to-do list. There is something so satisfying about writing down all the tasks that I plan to do for the day and then marking them off one by one as I complete them. But, if you are like most business owners, that…
As a business coach for more than 25 years, I have seen and heard it all. One of the most common things I come across is new leaders who have an unrealistic idea on how to set goals for their business. The majority of them overestimate what their teams or themselves as leaders will be…
Right now, a lot of business owners are struggling to find and keep good talent, and if you are in the market for a new salesperson, you may be looking for a way to stand out from the competition. One way to do so is to rethink your sales compensation plan to make your business…
I can’t tell you how many times I hear “everything would be better if I just had more sales” from business owners. Business is slower than they would like, and it brings them to the lead generation side of things. If you want to narrow down the problem in your lead generation process, it is…