When it comes to customer acquisitions and loyalty, time is of the essence. With each touch point in the funnel, you have the opportunity to grow and strengthen your relationship. Or you have the opportunity to lose that customer to one of your competitors. The difference between keeping or losing clients lies in the drop…
I recently talked about how project-management tools were so important to a remote team, and as many of us are now working either remotely or in a hybrid situation, I wanted to share some more tips on how my team here at Maui Mastermind uses project-management tools. Our team has been working remotely for over…
Pricing is something that, as a business owner, should always be at the forefront of your mind. Your profit margins can make the difference between a business that can scale and grow exponentially versus one that remains stagnant. But for many business owners, the idea of increasing their pricing is often met with some hesitation….
Being a business owner comes with a host of problems and challenges, and many of those challenges are compounded by things like stress and anxiety. Another huge issue that I see far too often as a business coach is something called imposter syndrome. Dictionary.com defines imposter syndrome as “anxiety or self-doubt that results from persistently…
“My business is special. I can’t scale it because there is no way it could function without me.” I talk to thousands of business owners every single year that think that they are special. They think that their business couldn’t run without them, so they work…a lot. They put in 70 or 80 hour work…
The majority of business owners I talk to are tired. They are working 60, 70, even 80 hours a week and still feel like they aren’t making any progress in their business. Their friends and family barely see them and they wonder how long they can keep this up before they reach critical burnout. Now imagine having…
I was recently talking to a business owner, who seemed rather proud of their long to-do list. After a little prodding I learned that they thought a full task list was a sign of a growing business and that the longer their list, the more they were needed in their company. And while I understood…
“David, we are so busy right now. We really need to hire more help!” Seems like a pretty straight forward business need. One that I hear all the time with my business coaching clients. Business is booming and hiring more help is the go-to for most entrepreneurs in such a situation. But what if there…
Landing a new client or project can be an exciting time for any business owner, but if you are like many entrepreneurs taking on a new client (or several) at one time can put a strain on you financially. Especially if there is going to be a significant amount of time before you are able…
Is your company susceptible to fraud? According to the Association of Certified Fraud Examiners, the answer is yes. Its findings report over $7 billion in total losses due to fraud in 2018 alone. What’s even more interesting is that small businesses with less than 100 employees lost twice as much ($200,000-plus) per fraud attempt than their…